Return Policy

If for any reason, you are not completely satisfied with the outfit received, you can opt for the returning the garment.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 10 days
  • The goods are in the original packaging
  • The good have all the labels intact
  • The outfit is not used or washed

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You need to send the outfit in a proper packaging with Return Id.

How to obtain the Return Id

You need to mark an email to FREESIA.ARRAY@GMAIL.COM. The team will reply back with the return id with in 2 working days time.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Once the goods pass through the quality check, the amount will be refunded to the account number mentioned in the mail.

**No return or exchange on sale products or on promotional campaigns.

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